Frequently Asked Questions
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What is PhotoTag?
PhotoTag is a customizable Bluetooth tracker with an E-Ink display that helps you find the item it's attached to. It immediately notifies you if you've moved too far away from / lost your valuable item outside a 20m radius, all while displaying your favorite photo or image.
How and how many times can I change the image on the display?
You can upload and change the picture within seconds using the PhotoTag mobile app.
You can change it anytime, even multiple times a day.
Switch your favorite photo to a holiday picture, family memory, your little pet, or even your own graphic, whenever you want.
What phones does it work with?
PhotoTag is compatible with iOS and Android devices.
After downloading the app, you can easily pair your PhotoTag with your device.
Is an internet connection required to use it?
A Bluetooth connection does not require internet.
However, some features of the application may require an internet connection.
How far does the tracking work?
Bluetooth connections can reach a range of up to 100 meters in open spaces.
Buildings and other obstacles may reduce this distance.
How long do the batteries last and are they replaceable?
The battery life can be several months, depending on usage.
The exact operating time depends on usage patterns and settings.
The battery is easily replaceable, so you don't have to buy a new device.
Is PhotoTag waterproof?
The PhotoTag is designed for everyday use and is resistant to small amounts of water.
However, it is not recommended for extended use in water or for wearing while swimming.
What size is PhotoTag?
The PhotoTag has a compact design. (Width x Length x Height: 34.5 x 44.5 x 8mm)
It can be easily attached to:
* keys
* backpack
* suitcase
* handbag
* pet carrier
Is it suitable as a gift?
Yes.
PhotoTag is one of the most personal gifts because:
* it is useful,
* it is unique,
* and the recipient can carry their own memories or favorite graphics on it.
What photo would you choose first?
Your favourite holiday?
Your partner?
Your child?
Your dog?
Or that memory you never want to forget?
PhotoTag was created so that it can always be with you.
Order and Delivery
How long will it take for my order to arrive?
Crop hoodie sweatshirt. Sewn hood with drawstring for adjustment, short sleeves. There is a kangaroo pocket on the front. Discoloration effect fabric, decorated with torn details. It is very easy to coordinate with street style clothes, bringing a dynamic and youthful feeling.
What are the available shipping options?
We work with multiple delivery partners to make it more convenient for you:
Is international shipping available?
Yes.
The following costs apply in this case:
Within the EU
Outside the EU
Returns and Refunds
What happens if I don't like the product?
We offer a 60-day satisfaction guarantee.
If you are not satisfied, simply contact us and we will help you with an exchange or return.